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2 min read

How Virtual Specialty Care Improved Clinical and Financial Outcomes for a Rural Hospital

Key Takeaways:

  • 81% of patients with a virtual consult avoided transfer
  • 10% increase to overall CMI
  • 28x return on investment (not including additional payer reimbursements)

Challenge

A community hospital with 45 staffed beds struggled to meet the needs of its community because it lacked specialists in key fields. High-quality hospitalists and nurses provided exceptional care, but without specialists, the hospital had become a financially challenged “band-aid station” with too many patients routinely transferring to a tertiary care center 90 minutes away.

Solution

The hospital partnered with AmplifyMD for infectious disease, hematology/oncology, and psychiatry virtual care programs to enhance care and support the onsite medical team.


12-month outcomes

  • 123 virtual care encounters completed
  • 20% of total patient census treated
  • Transfers avoided for 81% of patients treated
  • 70% of cases treated were high complexity
  • 10% increase to overall CMI for the hospital
  • Hospital earned 28x return on investment (not including additional payer requirements)

“We’re providing services that otherwise are not available locally, and we’re treating patients that would have previously transferred to another facility.”

-Hospital CEO


Why did the hospital choose AmplifyMD?

The hospital considered several options, but ultimately chose AmplifyMD for four reasons:

  • Lower cost: No software licensing fees, no required device purchase, no cart rental agreements
  • Scalable & flexible: 15+ specialties on the same platform allowed the hospital to start with one program and expand as needed
  • Streamlined tech: The intuitive platform integrated into existing workflows and was easy for nurses and staff to use
  • Consistency: Programs staffed by small pods of board-certified specialists and ensured strong working relationships with the onsite team

Want to learn more about virtual specialty care programs?

Contact us to see how AmplifyMD’s services are helping hospitals optimize coverage, reduce operational costs, and build scalable virtual care programs.


Better Access. Better Outcomes.

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