Skip to content
AmplifyMD will be at ViVE February 22-26. Visit us at booth #1042 or request a meeting now!
AmplifyMD Logo
Back to Case Studies
4 min read

How Piedmont Healthcare Solved Specialty Shortage with Tele-ID Program

Key Takeaways:

  • 6.3% of hospitalized patients received Tele-ID services
  • 95% of patients with a consult avoided transfer to another acute care hosptial
  • 10,000+ encounters completed
  • 30% of hospitals within the health system now utilize Tele-Infectious Disease services from AmplifyMD

Challenge: Shortage of infectious disease physicians

Just two local infectious disease specialists supported the entire Columbus, Georgia area, covering three acute care hospitals and a busy outpatient clinic. As a result, Piedmont Columbus Regional Midtown, a 583-bed tertiary care hospital, and its affiliate, 100-bed Piedmont Regional Northside, needed more infectious disease (ID) support for their hospitals than they could get locally.


About Piedmont Healthcare

Piedmont Healthcare is a Joint Comission accredited, not-for-profit health system serving 3.7 million Georgians at its 23 hospitals, 72 urgent care clinics, and over 1,800 Piedmont Clinic physician practices across the state.


Solution: AmplifyMD Tele-ID program

Beginning in April 2021, Piedmont Healthcare’s Columbus hospitals partnered with AmplifyMD for Tele Infectious Disease (Tele-ID) coverage to support the hospital’s ED, ICU, IMCU, and med-surg units.

Tele-ID consults and rounding 7-days a week enabled faster assessments, diagnoses, and treatment for patients needing specialist care. Patients benefited from:

  • Expedited treatment plans
  • Appropriate utilization of diagnostics
  • Fewer unnecessary transfers
  • Improved ED throughput
  • Shorter length of stay
  • Enhanced quality outcomes

Results

2023 Tele-ID Program impact across five hospitals:

6.3%

95%

10,000+


Program expansion

Based on the positive outcomes at Columbus Midtown and Northside, Piedmont Healthcare expanded the service to four more locations in 2022, and added two additional hospitals in early 2024.

Today, AmplifyMD covers 30% of Piedmont’s hospitals virtually, delivering top-quality infectious disease services when and where they are needed.

Our medical staff appreciated how timely, fast, and responsive the AmplifyMD physicians are and how good they are with patient care, documentation, and communication. Their availability and timeliness help improve our throughput.”

-CMO, Piemont Columbus Midtown and Northside Hospitals


How AmplifyMD provides leadership for antibiotic stewardship and infection control

In addition to direct patient care, AmplifyMD’s infectious disease specialists play a key role in antibiotic stewardship and infection control at each hospital with a Tele-ID program. With AmplifyMD’s support, the hospitals have been able to:

  • Optimize antibiotic regimens so patients receive the most appropriate treatment while minimizing the risk of antibiotic resistance
  • Strategically transition patients from intravenous antibiotics to oral medications to reduce costs and length of stay, while improving patient experience
  • Reduce health-associated infections (HAIs) through improved infection control practices and protocols

What are the positive impacts of Tele-ID coverage?

  • Address local infectious disease specialist shortages
  • Standardizes services across multiple sites
  • De-escalates antibiotic/antifungal use
  • Reduces unnecessary treatment costs
  • Expedites diagnoses and reduces errors
  • Helps reduce length of stay and prevent transfers

Want to learn more about Tele-ID programs?

Contact us to learn more about AmplifyMD’s Tele-ID services, and to see how we’re helping hospitals extend specialist expertise, reduce transfers, and strengthen continuity of care.


Better Access. Better Outcomes.

Related Posts

AmplifyMD Logo
Privacy Overview

This website uses cookies so that we can provide you with the best user experience. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most useful. View Our Privacy Policy