Key Takeaways
- 100% remote nephrology coverage met the hospital’s needs, including daily dialysis management
- TeleNephrology prevented patient transfers, provided value, and eliminated the need for locum tenens
- 50+ dialysis patient transfers avoided
- 3x return on investment
Challenge: Loss of inpatient nephrology coverage
Roxborough Memorial Hospital, a 131-bed facility in Northwest Pennsylvania, faced a critical gap when its local nephrology group could no longer provide inpatient coverage. Without specialists onsite, patients requiring dialysis and advanced kidney care would have to be transferred to other hospitals—disrupting families, lowering satisfaction, and draining hospital revenue.
About Roxborough Memorial Hospital
Roxborough Memorial Hospital is a 131-bed acute care facility serving the residents of Northwest Philadelphia. The hospital provides a wide range of inpatient and outpatient services and plays a vital role in maintaining access to specialty care for its local community.
Solution: Dedicated TeleNephrology services
Rather than rely on locums or wait months to recruit, Roxborough partnered with AmplifyMD for 100% virtual nephrology coverage, including dialysis management. AmplifyMD provided both the physician and the hardware-agnostic technology, giving the hospital a comprehensive solution for initial consults, follow-ups, daily rounding, and acute patient escalations.
Program Highlights
- 100% virtual nephrology and dialysis coverage
- Hardware-agnostic technology supporting seamless implementation
- Initial consults, follow-ups, and daily rounding
- Acute patient escalations handled in real time
- Comprehensive coverage that replaced the need for locums
Results
Immediate impact: First 90 days of the program
628
patient encounters
50+
transfers avoided
3x
return on investment
Top 5 reasons for a consult
From skepticism to trust
At first, skepticism loomed large. Nephrology is order-intensive, and dialysis requires hands-on support. Hospital leaders had never tried TeleNephrology and had been satisfied with their previous provider group. Yet concerns quickly gave way to confidence. Staff saw the impact almost immediately, and the remote nephrologist soon became an indispensable part of the team—always “in the building” through AmplifyMD’s technology.
“This program has exceeded our expectations. It’s opened our eyes to the fact that 100% remote nephrology coverage can not only be an option, but it can also be highly successful.”
-CEO, Roxborough Memorial Hospital
“Even though I’m hundreds of miles away, I’m part of their team. They can always reach me, and that builds trust and improves patient care.”
-TeleNephrologist, AmplifyMD
What are the five keys to 100% remote dialysis management?
Building a reliable virtual dialysis program requires structure. These five practices helped Roxborough ensure smooth coordination and consistent care delivery across teams.
“Of all our telemedicine programs, this one has worked out the best.
The communication process has been seamless.”
-CNO, Roxborough Memorial Hospital
Want to learn more about virtual nephrology coverage?
Contact us to learn more about AmplifyMD’s TeleNephrology services, and to see how we’re helping hospitals extend specialist expertise, reduce transfers, and strengthen continuity of care.
