Key Takeaways:
- 14x ROI for the hospital
- Increased specialty support for the hospital’s physicians and nursing staff
- Provided a higher level of care to the hosptial’s community
- 3400+ encounters
- Drastically reduced patient leakage
- Expansion to outpatient clinics
Challenge
A 116-bed hospital in the Midwest faced a major challenge in recruiting and retaining specialists, specifically for Infectious Disease (ID) and Hematology/Oncology.
This impacted the medical team’s ability to provide effective care for higher-acuity patients, resulting in frequent transfers to tertiary centers miles away. The ripple effects on the community included higher healthcare costs for patients, added burden on families, and fewer revenue opportunities for the hospital.
To address these issues and provide better support to existing medical teams, the hospital was in urgent need of a solution to its specialist staffing challenges.
Solution
In 2021, the hospital partnered with AmplifyMD to quickly and affordably solve its specialist staffing challenges with seamlessly integrated virtual care. They implemented:
- Tele Infectious Disease Program
- Tele Hematology/Oncology Program
Since then, thousands of patients have benefited from specialist services, and the hospital has seen tremendous benefits, both clinically and financially.
Program requirements
“AmplifyMD physicians have become trusted members of our medical staff. The virtual care they provide helps us retain more patients, reduce unnecessary utilization of resources, and provide a higher level of care to our community”
-Chief Medical Officer
Demonstrated results
The partnership with AmplifyMD continues to reap benefits for the hospital by reducing patient leakage and the associated loss of revenue while continuously driving a meaningful ROI.
12 month outcomes:
$5.9M
Increased
revenue
opportunity
81%
Patients
with consult
avoided transfer
2.16
CMI – compared
to overall hospital
CMI of 1.48
14x
Return
on investment
Program Expansion
Based on the success of the inpatient programs, the hospital initiated virtual ID and Heme/Onc outpatient clinics at the end of 2022.
The virtual clinics are improving outcomes and continuity of care for patients post-discharge and giving patients in the community access to specialty services previously unavailable locally.
“Now we can discharge more timely with a care plan that includes local follow-up appointments. We’ve improved continuity of care, and our patients are thrilled with the convenience of these programs.”
-Hospitalist Medical Director
Want to learn more about virtual specialty care?
Contact us to see how AmplifyMD’s specialties are helping hospitals optimize coverage, reduce operational costs, and build scalable virtual care programs.
